Comfort Design Warranty
Hand Made in North Carolina. Comfort Design specializes in making the finest made-to-order stationary and motion leather furniture available. Only the best materials available are used in the hand-made construction by skilled craftsmen and American artisians. Everything is made in America, not just assembled in America.
Shoppers may customize their furniture for individual expression by selecting the leather hide to be used on their furniture. They may also select the exposed wood finish color and the nail head trim for a custom design all their own. Discerning tastes will appreciate the diverse selection of Comfort Design furniture. Durable and fashionable, every sofa and chair is built with a keen eye for detail. Additionally, rather than building furniture based upon cost-cutting straight edge frames, Comfort Design's sleek curves sustain the unique design integrity that defines them.
All good quality begins with a strong foundation. Therefore, in our motion furniture we use steel to tie our hardwood frames together, steel seat boxings to ensure the long life of our springing system and our reclining mechanisms are made, not merely assembled, in the USA. We use the best high resiliency cushioning available and completely cover the furniture in premium top grain cow hide. Split leathers and vinyls are never used.
We combine state-of-the-art manufacturing with a tradition of meticulous, hand-built detail to produce beautiful and long-lasting custom-designed furniture. One-of-a-kind furniture pieces that can be passed on from generation to generation. Comfort Design is committed to providing the finest leather furniture available.
Comfort Design is a proud supporter of the Upholstered Furniture Action Council and certifies that this upholstered furniture is made in accordance with the new, improved UFAC methods, designed to reduce the likelihood of furniture fire from cigarettes. Comfort Design is in compliance with the requirements of the Airborne Toxic Control Measure for Formaldehyde Emmisions From Composite Wood Products enacted by the California Air Resources Board. As standard business practice Comfort Design meets these voluntary industry requirements.
Comfort Design is a stand alone, wholly owned subsidiary with the backing of Klaussner Home Furnishings. Klaussner, is a family owned business with over 2,000 employees and has been manufacturing quality constructed furniture for more than 35 years.
MANUFACTURERS Limited Lifetime WARRANTY
Comfort Design warrants to the original residential purchaser that their seating products will be free from defects in workmanship for a limited lifetime under normal useful life of the product under normal household use and conditions. The specific areas covered include frame construction, seat and back spring construction, and manual recliner mechanism. Additional areas covered under this warranty include:
- Cushioning components: 5 years on Down Blend and Spring Blend, 3 years on Posture Plush;
- Leathers: 1 year;
- Electrical Motors (non-lift chair): 5 years;
- Electrical Products (lift chair motors, hand controls, AC adaptors/transformers, air mattress pumps: 1 year;
- Sleeper Mechanism: 2 years on Air Loft, 1 year on all others;
- Mattress: 3 years on Air mattress, 2 years Dreamquest mattress - pro-rated 10% 2nd year, 20% 3rd year.
All warranty claims and inspections must be coordinated and approved by the manufacturer prior to any repair work authorization. Please contact Leather Furniture USA at 800-603-7133 to facilitate a warranty claim. This warranty does not cover any evidence of damage incurred in transit, abuse of any kind, or conditions outside of normal residential use (non-rental). Due to leather variance, we must reserve the right to repair or replace any part that is determined to be defective within the terms of the warranty period.